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Shared Hosting & Dedicated Servers TOS

In order to make sure our systems run smoothly, we have to set and enforce rules. These rules are here to protect our customers!

What is this?
The Terms of Service (TOS) are the rules and regulations that specify guidelines for using our shared hosting services. All use of our shared hosting services is subject to these terms. Please read them carefully and ensure that you understand and agree to all parts. Use of Tech Planet Hosting's services implies agreement with these terms!

Shared Hosting Terms of Service
Tech Planet Hosting Internet Solutions, India. (hereinafter referred to as "Tech Planet Hosting") provides web hosting to people all around the world. We have the responsibility to protect each client and provide them with the best service possible. The following guidelines were designed to ensure that our services remain of the upmost quality. Please read very carefully before ordering and/or using Tech Planet Hosting services.

Tech Planet Hosting Service Agreement
The Tech Planet Hosting Service Agreement is a separate agreement between Tech Planet Hosting and all customers. Please make sure you are in agreement with the following points and conditions, as well as our service agreement (in its entirety) before signing up for or using Tech Planet Hosting's services. Contact our sales department for any clarifications. at sales[at]techplanethosting.com

Content
All services provided by Tech Planet Hosting Internet Solutions, India. may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any Country Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statue. The subscriber agrees to indemnify and hold harmless Tech Planet Hosting Internet Solutions, India. from any claims resulting from the use of the service which damages the subscriber or any other party.

Note: Illegal Pornography and sex-related merchandising are prohibited on any Tech Planet Hosting Internet Solutions, India. server. This includes sites that may infer sexual content, or link to adult content elsewhere. This is also true for sites that promote any illegal activity or content that may be damaging to Tech Planet Hosting Internet Solutions, India. servers or any other server on the internet. Links to such materials are also prohibited.

Examples of non-acceptable content or links
Pirated software/PHP Scripts & Scripts Which can harm Server And Need PHP Settings to be changed.
Bulk Email related products, Illegal Pornography/Nudity/Adult Content
Hacking/cracking related websites, Warez and/or copyrighted MP3s
Illegal material or material that is against public policy or in diffrent language other than ENGLISH or HINDI.
Free Hosting,Gambling,Proxy Surfing Sites,Game Servers,Loan Sites,Bank Sites,Scam Sites,HYIP Sites. Bulk File Storage And Audio Video Streaming.
Lifetime Pack Accounts Are Limited to Use 10% Of Server Resources & Bound to Single Main Domain If The main Domain Expires , Domains Hosted on another server/pointed to other NS will be treated as Hidden Storage & Such Account will be suspended immidietly.
Sites containing or linking to material that may be considered detrimental to the public health, safety, or welfare. (Such as, but not limited to: Anarchists Cookbook, bomb making, weapon information, or anything else that may be considered detrimental or illegal.)
Tech Planet Hosting Internet Solutions, India. will be the sole arbiter as to what constitutes a violation of this provision, and reserves the right to deactivate and remove any site at any time for any reason without refund!

Copyright Violations
Tech Planet Hosting will respond to all reports of infringement that are formatted in accordance with the Digital Millennium Copyright Act and any other applicable copyright laws. Notices of infringement that do not comply with this act will not be processed. We will act in accordance with the DMCA when handling infringement reports.

Payments
ALL PAYMENTS MADE TO TECH PLANET HOSTING ARE STRICTLY NON REFUNDABLE. WE DONT ENTERTAIN ANY REFUNDS IN ANY MEANS.

Uptime
We Dont Gurantee Any Fix Uptime As We Provide Technical Service. And If we have issue on servers due to Any Attack,Virus Or Maintinance The Uptime may varry and such down times are excluded from Our Uptime Charged AS We Clearly State in Our Plans That UPTIME is EMT ( Excluding Maintinance Time )

System Resource Usage
If Tech Planet Hosting's system administration team determines that a customer's account is utilizing an unacceptable amount of system resources, Tech Planet Hosting may temporarily deactivate the account in question. If Tech Planet Hosting's staff deems necessary, an eviction notice may be sent to the customer of an offending account providing them with ten (10) days in which to either upgrade to a dedicated server or locate a new provider. This only occurs in extreme cases.Also Creating Accounts for domains which are not hosted on our server will be treated as hidden storage & illegal. If a client leaves you, you have to terminate his account immideatly. On shared hosting plans accounts using more than 2% CPU/memory resource limits Will be terminated without any notice. Resellers are responsible for the actions of their clients. If your client’s actions violate our terms of service your account will be terminated.

Tech Planet Hosting Internet Solutions, India. will be the sole arbiter as to what constitutes a violation of this provision. Because of the nature of this provision, each account will be considered and analyzed individually.

Domain Parking Circumvention
Any attempt to circumvent domain parking restrictions by using selective HTTP redirects or any other method to send traffic from parked domains to sites other than the main site is strictly prohibited.  If multiple domain names with separate content are required, domain pointers must be used instead.

Chat Rooms
We do not allow clients to install their own chat rooms. These tend to be large system hogs and we cannot allow it as a account option. Clients are free to use any and all of the three chat systems that come pre-installed on all accounts.

Background Running Programs (bots/daemons/monitors)
Customers are not permitted to run programs in the background on shared hosting servers. This tends to use a lot of system resources, and can impair service to other customers on that server.

Backups
Tech Planet Hosting's hosting accounts include a nightly backup service, however these backups are for Tech Planet Hosting's administrative purposes only, and are in NO WAY GUARANTEED! Customers are responsible for maintaining their own backups on their own personal computers. Tech Planet Hosting does not provide any sort of compensation for lost or incomplete data in the event that backups do not function properly (even if the malfunction was due to negligence on Tech Planet Hosting's part). We will do our best to ensure complete and accurate backups, but assume no responsibility for this duty. Always back your site up to your personal computer! We make no guarantees about the availability of backups.Also at Maintinance Period or Any Technical Fault On Server, Sites May be down So kindly Co-operate us in that situation.

Support Abuse
At Tech Planet Hosting, we always treat our customers with the upmost respect. In return, we expect the same from you. If our staff feels that you are consistently addressing them in a demeaning or rude manner, your account may be suspended and you may be asked to take your business elsewhere. In the event that we terminate service for support abuse, customers will be given ten (10) days notice to find a new host.

Note: Due to our extremely high customer satisfaction rate, we have never had to invoke this clause.

Cron Jobs*
We do allow Cron Jobs to be conducted on our servers. *We dont allow cron jobs running multiple times a day on our shared hosting servers as it affects server performance.

IRC (Internet Relay Chat)
We do not allow IRC or IRC bots to be operated on our servers. Any account found to be in violation of this provision will be immediately suspended and/or deactivated and no refund will be issued.

Unsolicited Email (SPAM)
SPAMing, or the sending of unsolicited email, from a Tech Planet Hosting Internet Solutions, India. server or using a return email address that is maintained on a Tech Planet Hosting Internet Solutions, India. server is STRICTLY prohibited. Using SPAM to advertise a site hosted on Tech Planet Hosting's network also constitutes as a violation of this provision. Tech Planet Hosting Internet Solutions, India. will be the sole arbiter as to what constitutes a violation of this provision. Sites found to be in violation of our SPAM policies will be immediately deactivated and no refund will be issued.

Help us STOP SPAM! Please email our abuse department immediately to report a violation of our SPAM policies.

Server Abuse

Any attempts to undermine or cause harm to a Tech Planet Hosting Internet Solutions, India. Internet Solutions server or customer of Tech Planet Hosting Internet Solutions, India. is strictly prohibited.
Tech Planet Hosting Internet Solutions, India. will be the sole arbiter as to what constitutes a violation of this provision. Customers found in violation of this provision will be subject to account deactivation without refund. Tech Planet Hosting will turn all available information about abuse incidents, including customer contact data, over to the proper authorities and press charges.

Failure to Follow Policies

Failure to fully comply with these terms is grounds for account suspension and/or deactivation (with or without refund, subject to Tech Planet Hosting's discretion). Any accounts and/or servers contained within Tech Planet Hosting's network must adhere to the above policies.
We reserve the right to remove any account without prior notice. If we deactivate your account for violating policy, you will forfeit your rights to a refund--and none will be given. No refunds for advanced payment. Our normal policy is a warning first, and account deactivation the second offense, but no warning is required.
We Dont Allow Free Hosting Accounts, Game Servers, Bulk File Storage & Audio Video Streaming From Our Shared Hosting Servers.

Tech Planet Hosting Internet Solutions, India. reserves the right to deactivate and remove any site hosted on our servers that contains any content that it deems in its sole discretion to be unacceptable, undesirable or contraindicated.

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